Compassion First Home Care is proud to offer retirement villages in Stratford-upon-Avon and surrounding areas the opportunity to host a free tech support session for their residents.
Inspired by Our Customers
We saw firsthand the challenges faced by some of our customers at Margaret Court Retirement Village who were struggling to utilise their technology, such as smartphones, tablets, smartwatches, and audiobooks. This inspired us to organise a successful tech support session at Margaret Court.
During our first tech support session, many of the attendees described how they felt unable to approach children, grandchildren or family in fear of making a burden of themselves. This meant any issues were being left unresolved or these were directed to the residential care staff.
Our initial tech session with Margaret Court has been such a success with the residents and staff that we have now been asked to hold one for them every month. We would love to offer this service to the
rest of our community.
What We Offer
Free, 2-hour tech support session for all residents.
One-on-one and group support from our knowledgeable staff, including Joshua, a former tech support specialist at BT and EE.
Assistance with a wide range of devices and topics:
- iPhones, iPads, Apple Watches
- Audible audiobooks
- Smartwatches (beyond just telling time!)
- Social media (connecting with loved ones and friends)
- Online services (shopping, banking, entertainment)
Benefits for Your Residents
Increased Confidence and Independence: Help residents feel empowered to utilize technology in
their daily lives.
Improved Communication: Facilitate connections with loved ones, friends, and even reconnect with
old acquaintances through social media.
Enhanced Entertainment Options: Unlock the world of audiobooks, streaming services, and online
content.
Greater Convenience: Simplify tasks like online shopping and banking.
Reduced Frustration: Provide support to overcome tech hurdles.
See the Success for Yourself
We’ve included photos and feedback cards from the Margaret Court session to showcase the positive impact our program had on residents.
